Frequently Asked Questions
1. How do I know if I need hearing aids?
Many people with hearing loss first notice they are asking their friends and family to repeat more frequently, or they feel everyone around them is mumbling. Getting your hearing evaluated is the first step to treatment. Your audiologist will test your hearing to help determine if you have hearing loss and if you can benefit from amplification
2. Will a hearing aid restore my hearing to normal?
Hearing aids can make understanding speech much easier. However, they do not restore the natural functioning of your ear.
3. How can I care for my hearing aid?
For better care for your device, Please pay attention to 4 important cause for Hearing Aid Damage as below:
a) Keep hearing aids away from heat and dust.
b) Clean hearing aids as instructed. Earwax and ear drainage can damage a hearing aid.
c) Avoid using hairspray or other hair care products while wearing hearing aids.
d) Turn off hearing aids when they are not in use.
4. How do I extend their lifetime?
For better care for your device, Please pay attention to 4 important cause for Hearing Aid Damage as below:
a) Failing To Clean Hearing Aids Or Cleaning Them Incorrectly
b) Dropping Hearing Aids Like Dropping them on a hard surface from any height can damage them.
c) Improper Storage - store your hearing aids in moist places like the bathroom or hot places like the car.
d) When you wear device in shower, Swimming or Blow-drying your hair Using hairsprays and other aerosol products may expose your hearing aids to moisture, heat and substances that can clog the microphone and receiver result in stopping work.
Note: Please charge the hearing aid and charging case for at least 10-12 hours the first time you turn on them.
5. Will they fit my ears?
Each of our hearing amplifiers comes with various inner ear fittings, allowing you to find the most comfortable fit by simply swapping them out.
6. Am I the right candidate to wear hearing aids?
Our hearing aids are for adults 18 or older with mild-to-moderate hearing loss. You may have mild-to-moderate hearing loss if, for example:
- Sounds or speech seem quiet or muffled to you.
- You have difficulty hearing in a group setting, with background noise (e.g., restaurant), speaking on the phone, or need to face people when talking to understand them.
- You ask others to repeat themselves or speak more loudly.
- People complain that you turn up the TV or radio too high.
7. What to Know When Using Hearing Aids for the First Time?
Key Points for First-Time Hearing Aid Users:
Adaptation Period: Expect a 1-3 month adjustment period when you start wearing hearing aids. Gradually increase the duration you wear them each day to comfortably adapt to new sounds and environments.
Volume Control: Initially set the volume at a comfortable level. Begin by using your hearing aid in quieter settings before moving to noisier environments to prevent discomfort.
Avoid Loud Noises: When first using hearing aids, avoid overly loud sounds. Start with simple, face-to-face conversations at home and slowly extend to more intense daily communications.
Regular Maintenance: Keep your hearing aids in top condition with routine cleaning and maintenance. This includes replacing parts and professional cleanings at a hearing center every three months.
Handle with Care: As precision electronic devices, hearing aids should be handled carefully. Avoid dropping or jarring them to prevent damage and maintain effectiveness.
8. Why is there no sound when wearing it?
a) Check if the volume is suitable for your hearing.
b) Check whether the hearing aid has electricity.
c) Check whether there is earwax in the ear canal.
9. I have hearing loss in both ears. Is it necessary to wear two hearing aids?
Better hearing in a noisy environment:
Research has shown that speech understanding in noisy environments is optimized when the brain receives sound input from both ears.
Improved ability to localize sounds:
The brain uses the sound input from both ears to help determine the direction of the sound source. Having a hearing aid in only one ear can alter this sense of direction making it more difficult to localize sound.
10. Why do hearing aids cost so much?
Hearing aids are essentially computers that you wear on your ears. The technology has been miniaturized and includes helpful features such as rechargeability and Bluetooth connectivity. Hearing aids also come with typically a two to three year warranty covering loss replacement and repairs, which is included within the purchase price.